FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • Is the Petit Palace Plaza del Carmen a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Plaza del Carmen is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Plaza del Carmen once I have checked out?

    Yes, the Petit Palace Plaza del Carmen allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Plaza del Carmen?

    Just a couple of blocks from Puerta del Sol 🎯 is Petit Palace Plaza del Carmen which is the perfect choice for those who want to enjoy Madrid as if it were a small town because it is easy to walk everywhere from Plaza del Carmen 🚶‍♀‍.

    The theatres of Callao, the shops of Gran Vía, Plaza Mayor, the San Miguel Market, Madrid de los Austrias, Plaza de Oriente, Plaza de España, Fuencarral, Chueca & Malasaña, the Las Letras neighbourhood... many of the most interesting areas of Madrid are just steps from Plaza del Carmen 👟.

  • Does the internet Wi-Fi connection have any cost at the Petit Palace Plaza del Carmen ?

    Clients' internet connection is free at the Petit Palace Plaza del Carmen. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Can I stay at the Petit Palace Plaza del Carmen once I have checked out?

    Yes, the Petit Palace Plaza del Carmen allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • Is the Petit Palace Plaza del Carmen adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Plaza del Carmen hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind family travelers services does the Petit Palace Plaza del Carmen offer?

    The Petit Palace Plaza del Carmen is a Chueca hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children, comfortable bed bunks...